Holiday illness and accident claims
Your holiday should be a time to relax, not recover from illness or injury. If poor standards, unsafe environments or negligence disrupted your trip, you may be entitled to claim compensation. We help people who have suffered abroad or in the UK due to poor hygiene, unsafe hotel conditions, or preventable accidents.
- Food poisoning from unhygienic preparation
- Slips, trips or falls on hotel premises
- Injuries on poorly maintained excursions
- Accidents during airport transfers or taxis
- Infections or outbreaks on cruise holidays
- Negligent medical care during your trip
Our approach to holiday illness and accident claims
If your health was compromised while travelling due to someone else’s failure in duty of care, you may be entitled to make a claim. We ensure your case is handled properly, advise you clearly at every stage, and work to secure the compensation you deserve.
Confirming responsibility
If you booked a package holiday with a UK tour operator, they are responsible for your safety throughout the trip, including accommodation, transport and excursions. Even if the incident occurred overseas, claims can often be made under UK law.
Building your case
Acting quickly allows evidence, reports and witness accounts to be gathered while still fresh. We prepare your claim carefully so the disruption, illness or injury you experienced is properly evidenced.
No win, no fee representation
We handle holiday illness and accident claims on a no-win, no-fee basis with no upfront legal costs. If your claim succeeds, our fee is capped and transparent so you retain the majority of your compensation.
Frequently Asked Questions
Can I claim if the incident happened abroad?
Yes. If you booked a package holiday with a UK tour operator, they are responsible for your safety throughout the trip, including accommodation, transport and excursions. Even if the incident occurred overseas, claims can often be made under UK law.
What incidents can I claim for?
Claims may arise from food poisoning due to unhygienic preparation, slips or falls on hotel premises, injuries on poorly maintained excursions, accidents during transfers or taxis, infections on cruise holidays, or negligent medical care during your trip.
What can compensation cover?
Compensation may include medical bills and treatment abroad or at home, loss of enjoyment or disruption to your trip, ongoing illness or complications, lost earnings if you were unable to return to work, and out-of-pocket expenses such as flight changes or cancelled plans.
Is there a time limit for making a claim?
You usually have three years to bring a claim, but international holiday claims can be shorter. Acting quickly helps ensure evidence, reports and witness accounts are gathered while still fresh.
Do you offer no win, no fee?
Yes. We handle holiday illness and accident claims on a no-win, no-fee basis with no upfront legal costs. If your claim succeeds, our fee is capped and transparent so you keep the majority of your compensation.




