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Car Finance Claims

If your vehicle finance agreement was mis-sold or unfair, you may be entitled to compensation. We help individuals challenge lenders with clarity, precision, and firm control of the process.

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What we can do for you with a car finance claim

We help individuals challenge unfair or mis-sold vehicle finance agreements, providing clear advice on hidden commissions, affordability concerns, and lender conduct.

  • Reviewing PCP, HP, and other finance agreements
  • Identifying hidden commissions and unfair lending practices
  • Assessing affordability and sales process failures
  • Taking steps to recover compensation and challenge lenders

Car finance claims are about whether the agreement was fair, transparent, and properly explained. Many agreements involved hidden commissions, poor affordability checks, or sales practices that prioritised lender profit over the customer’s interests.

We focus on identifying where the process failed, assessing the strength of the claim, and taking practical steps to recover compensation and hold lenders accountable.

Early engagement matters: the sooner agreements and documents are reviewed, the easier it is to assess exposure and build the claim properly.
Need advice on a car finance claim? Speak to a solicitor today about your agreement and next steps.
Call 0161 436 0000

How we approach car finance claims

Car finance claims turn on whether the agreement was fair, transparent, and properly explained. The priority is to identify what went wrong, assess the strength of the claim, and take action to recover compensation where mis-selling has occurred.

1

Understanding your position

We review your finance agreement, the way the deal was arranged, and whether key information or commissions were properly disclosed.

2

Assessing the claim

We assess whether the finance was potentially mis-sold, whether unfair commission arrangements were involved, and what compensation may be recoverable.

3

Taking the right next step

We pursue the lender or broker directly, challenge unfair conduct, and take steps to recover compensation while keeping the process controlled and straightforward.

Focus: identifying unfair finance arrangements, recovering compensation, and keeping pressure on the lender to resolve the claim properly.

Key issues in car finance claims

Car finance claims are driven by fairness, disclosure, and lender conduct. The issue is whether the agreement was arranged properly and whether hidden commission or unfair terms affected the deal.

Hidden commission arrangements

Many agreements involved brokers or dealerships receiving commission without properly informing the customer. This can affect whether the finance arrangement was fair.

Unfair interest or charges

Customers were sometimes placed into agreements with inflated interest rates or unnecessary costs that increased the overall amount repayable.

Suitability of the finance agreement

The type of agreement offered may not have been appropriate for the customer’s circumstances, needs, or understanding at the time.

Lender and broker responsibility

Liability may extend beyond the dealership itself. Lenders can also face responsibility for the way the finance agreement was arranged and sold.

Practical reality: many customers only discover the real issues years later. The position needs to be reviewed properly before assumptions are made about what can or cannot be claimed.

Whatever your situation, our solicitors can provide clear, confidential guidance tailored to you.

Whatever your situation, our solicitors can provide clear, confidential guidance tailored to you.

Car Finance Claims FAQs

Common questions from individuals dealing with potentially unfair or mis-sold car finance agreements.

What is a car finance claim?

A car finance claim usually involves allegations that a finance agreement was unfair, mis-sold, or included undisclosed commission arrangements that affected the cost of the agreement.

Can I claim if I did not know commission was being paid?

Possibly. Many claims focus on whether commission arrangements were properly disclosed and whether they created unfairness in the agreement.

What types of finance agreements can be affected?

Claims can involve PCP, HP, and other vehicle finance agreements, depending on how the finance was arranged and the terms involved.

Can I still claim if the agreement has ended?

In some cases yes. Even if the agreement has finished or the vehicle has been returned, you may still be able to challenge how the finance was arranged.

What happens if I ignore potential issues with my finance agreement?

Delay can make it harder to recover documents, assess the agreement properly, and protect your position. Taking advice early helps establish whether you may have a valid claim.

Clear advice and practical steps on car finance claims

If you believe your vehicle finance agreement was mis-sold or unfair, early advice helps you understand your position quickly. We review the finance arrangement, assess how the agreement was sold, and set a clear strategy so compensation can be pursued properly.

Initial review

A solicitor reviews the finance agreement, the sales process, and any commission or lending concerns linked to the deal.

Clear position

We confirm whether there are grounds to challenge the agreement and what compensation or remedies may be available.

Practical next steps

We set out how the claim can be pursued, what evidence may be needed, and how the lender can be challenged effectively.

Ongoing support

If you instruct us, a solicitor manages the claim directly and keeps pressure on the lender throughout the process.

There is no obligation. An early enquiry helps you understand whether you may be entitled to compensation and what steps should be taken next.







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