HELP! My landlord refuses to pay back my tenancy deposit!

Landlords… We always picture them as the villain who does anything and everything except their job to keep you comfortable in the home you’re paying them to live in.

From not fixing problems in your home to actually obstructing maintenance (yeah, they really don’t like paying for things…). Landlords are often at the wrong end of the table from a legal standpoint.

HOWEVER, withholding your deposit is a step too far even for them! It is your landlord’s responsibility to safeguard your tenancy deposit.

If you are living in a rented property and have paid a deposit at the outset, you have the legal right to ask for its status after 30 days of the deposit. It is your landlord’s responsibility to use one of three schemes introduced by the government to safeguard your deposit namely:

  • The Deposit Protection Service
  • The Tenancy Deposit Scheme
  • MyDeposits.

It may sound unlikely, but landlords not paying back their tenant’s deposits is a common issue.

So, what is the easiest way to get your tenancy deposit back?

As long as you have done everything according to the law, you are well within your rights to demand not only your deposit back but also compensation if your landlord didn’t follow the law. You can call our solicitors on 0161 436 0006 to find out how to go about this (we work on a No Win No Fee basis with no hidden or upfront costs). We specialise in tenant-landlord issues, so we are your go-to legal people for this!

Most landlords don’t realise that doing their job according to the law is also in their own best interests. Taking the deposits from their tenants might seem like a simple way to get cash, but they could end up paying up to three times the amount of the deposit. Yikes! It is MUCH easier and safer for them to address your issue without any court being involved.

The quicker you can resolve this, the better!

Call Ask Legal on 0161 436 0006 or you can email us with a documented description of your issue at and one of our expert solicitors will get back to you as soon as possible!